Federal Agency Help
Kelly considers it a privilege to assist the people of New Hampshire with matters involving the federal government. If you are seeking help to resolve a particular issue with a federal agency, please feel free to submit an electronic request form or contact one of her state offices regarding your situation. Kelly is often able to make inquiries into matters related to Social Security, Medicare, veterans' benefits, and passports and visas. Additionally, her office regularly works with New Hampshire businesses, institutions, and municipalities as they explore opportunities to seek assistance on a competitive basis.
The Privacy Act of 1974 requires written permission before a congressional office may make certain inquiries to a federal agency on your behalf. Kelly’s staff will review your submission and inform you if such a waiver is required.
Resources for Constituents
The federal agencies listed below are some of the most frequently contacted agencies by constituents. You may find helpful information by visiting the following links.
The Social Security Administration administers the Social Security program, which consists of retirement, disability, and survivors' benefits.
Medicare & Medicaid
The Centers for Medicare & Medicaid Services (CMS) is the federal agency responsible for administering the Medicare, Medicaid, SCHIP, and several other health related programs.
Citizenship and Immigration Services
U.S. Citizenship and Immigration Services (USCIS) is the government agency that oversees lawful immigration to the United States. USCIS conducts inspections of travelers seeking entry into the U.S., and oversees control of U.S. borders.
Applying for a Passport
The Department of State's Passport Services Directorate issues U.S. passports to Americans traveling abroad. Passports can be processed by mail or in person, and the usual processing time is approximately 10 weeks for regular service and four weeks for expedited service. A new passport is valid for 10 years for persons age 16 and up and five years for those 15 years old or younger.
Applying by Mail
You may be eligible to apply by mail if you have had a passport within the last 12 years (and you were at least 16 years old at the time), and your passport is undamaged and can be submitted with your application. You may obtain a passport application (Form DS-82) at a courthouse, post office, regional passport agency, or online from the State Department website.
Applying in Person
If you are applying for a passport for the first time, you are not eligible to apply by mail and must apply in person. You may appear at select post offices, courthouses, or a passport agency and bring proof of your identity, proof of citizenship (a certified copy of your birth certificate or a naturalization certificate), and two recent passport photos. The fee for applicants age 16 and older is $85, and the fee for applicants under age 16 is $70.
The National Passport Center provides expedited processing for an additional fee of $60 per application.
Should you need assistance while you are abroad, you may contact Emergency Consular Services at any time at: 202-647-5225.
To report a lost or stolen passport, call: 1-877-487-2778
The U.S. Department of State is the federal agency responsible for foreign relations, and also operates U.S. embassies, consulates, and diplomatic missions abroad. The State Department also administers travel visas and passports for American citizens.
Travel Information - travel advisories, tips, and emergency information
The United State Postal Service is an independent agency of the federal government that is responsible for providing postal and mail services in the United States.
The Department of Veterans Affairs is responsible for administering veterans' medical care, benefits, social support, and other services they have earned in service to our nation.
Department of Defense
The Defense Department oversees all agencies and functions of the government related to the U.S. Armed Forces and national security.
TRICARE is the health care program serving Uniformed Service members, retirees and their families worldwide.
Internal Revenue Service
The IRS is the nation's tax collection agency and administers the Internal Revenue Code enacted by Congress.
The Department of Labor is responsible for the administration and enforcement of Federal employment laws.
Federal Citizen Information Center: a one-stop source for answers to questions about consumer problems and government services.
U.S. Consumer Product Safety Commission: is charged with protecting the public from unreasonable risks of injury or death from thousands of types of consumer products under the agency's jurisdiction.
Federal Trade Commission consumer resources:
Other federal agencies: